A remote-working employee has won a disability discrimination claim after an employment tribunal found Holiday Extras failed to make a reasonable adjustment when she was required to appear on camera during an online training session.
Laura Tait, a travel consultant employed by Holiday Extras, brought the claim after she requested permission to keep her camera switched off during a virtual training session in August 2023 because of the impact of her anxiety. The tribunal found that the request amounted to a reasonable adjustment that should have been implemented when the employer became aware of the disadvantage she experienced.
The London South Employment Tribunal found that Tait was disabled for the purposes of the Equality Act 2010 and upheld her claim that Holiday Extras had failed in its duty to make reasonable adjustments. The judgment found that the employer breached its obligations under sections 20 and 21 of the Equality Act 2010.
The case centred on a remote training session in August 2023, when Tait became distressed after being asked to use her camera. She requested that she be allowed to participate without video, but the tribunal found that the adjustment should have been made at that point.
Compensation will be determined at a separate remedies hearing.